【Glow In The Dark Rocks】 These stones can't glow by themself. But these pebbles absorb enough sunlight during the day to glow up to 2-3 hours at night or any other dark environment. Please radiate them with light again if they are not bright enough.
Color: mix/white/green/yellow/rose red/blue
Material: Photoluminescent pigment + resin
1. Q: Will the luminous stone not shine, is it invalid?
A: The luminous stone is a light-storing product. The principle is that it can emit light by absorbing the light source. Each time the light is emitted is 8-12 hours, during which the first 1-2 hours is the high light period and continues to glow. The received product did not emit light because there was no absorption light source during the logistics. As long as you get sunlight or light for a while, you can shine again.
A: Because the principle of luminous is to absorb light and emit light, which means that it begins to glow in the process of storing light. If the light is absorbed during the day, but after a dusk time, the luminous period of the luminous light is over, so you can only see it slightly. Weak light, but when you turn on the lights, you can see very bright.
A: The luminous stones are luminous in white color, such as bright yellow green, blue green, and green. Other colors are colored with yellow-green powder plus color powder. The toner will cover the glow of luminous powder.
Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item. Thank you
FREE SHIPPING on orders over $69 (or $5.99 shipping fee to worldwide)
(Since a lot of good and inexpensive goods are produced in China, most of the items on our website are produced in and sent from China to the whole world, and a small part is from Hong Kong).
The product you purchased will be shipped out in 3~7 days by Air Parcel Register Shipping Service.
Air Parcel Register Shipping Service: It usually take about 25-35 business days to be arrived. We will send the tracking number to you after the order was shipped out.
(Business days are Monday-Friday. Holidays, Saturday and Sunday are not included in shipping days).
*Return/Refund Policy*
7 Days NO REASON to return. You could return items to us if you do not satisfied with it. Our return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.
Backzio believes in quick and easy returns, and wants to make this process as easy as possible for you.
7 Days NO REASON to return, the return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Plz note that the cost of shipping return is paid by you.
Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
To return your product, contact us using our contact page and we will provide you with our current return address.
For full details, read our full Return Policy below:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
The refund will be given to you within 5 days after we receive the return items.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at backzio@163.com.
Exchanges (if applicable)
We will replace items if they are defective or damaged.
Shipping
To return your product, contact us using our contact page and we will provide you with our current return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Send us an email
Message us directly and we aim to respond within 24hours. Our e-mail address is backzio@163.com
We will get back to you as soon as possible.